ShiftQuest, LLC, (“ShiftQuest”) takes the privacy of its users very seriously. We strive to provide a safe, secure user experience. This Privacy Policy details the online data collection and usage policies and practices that apply to the [URL HERE] and does not apply to information we collect in any other form.

The ShiftQuest, LLC site contains links to other web sites over which we have no control. We are not responsible for the privacy policies or practices of other web sites to which you choose to link from our site. We encourage you to review the privacy policies of those sites so you can understand how they collect, use and share your information.

1.1 USAGE AND INFORMATION COLLECTION BY ShiftQuest, LLC

When you create a profile by registering on our site, we request the following personally identifiable information from you: your name, address, e-mail address, telephone number, physical address, and date of birth. We also collect demographic information that is not unique to you such as gender, interests and favorites.

We also gather information about our users' use of [URL HERE], such as what areas of the site you visit and what services you access. We collect your IP address, browser type, domain names, access times and referring Wweb site addresses. This information is logged to help diagnose technical problems, as well as administer the site in order to constantly improve the quality of our site and service to you. We may also track and analyze aggregate usage and volume statistics from our site to improve the services we offer on our site. None of this information is linked to your personally identifiable information.

If you choose to use our referral service to tell a friend about ShiftQuest, LLC or refer a job posting to a friend, we will ask you for your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit the ShiftQuest, LLC website or view the job posting. This information is used for no other purpose than to send out this one time email. We provide you two options to allow you to refer your friends to our site. When you choose to access your email account from your ShiftQuest, LLC account, and send your personal contacts an email, we only use the email information you select by checking the box next to each email to service your request to send this one time email from your account.

We do not store any email information from your email account without your explicit consent. You can also enter a friend's email directly into the 'Invite Colleagues' email field. We do not store this information nor is it shared with any third parties for their promotional purposes.

1.2 OUR USE OF YOUR INFORMATION

We use the information we gather on [URL HERE] whether personal, demographic, aggregate or technical, for the purpose of operating and improving the [URL HERE] web site, creating a positive user experience, and delivering the tools and services that we offer.

We use your email information to send you notifications from our site that you elect to receive such as job alerts along with email newsletters. We send notification emails rarely such as to notify you of any technical issues or service related issues that may affect your access to the site. You generally cannot opt-out of these kinds of communications. You can opt out of receiving newsletters from our site by clicking unsubscribe link at the bottom.

If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We obtain your explicit consent prior to posting your testimonial on our site.

1.3 DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

ShiftQuest may share information we have collected in limited situations as follows.

We use third party service providers to administer some of our services to you on our site. We use third party service providers to administer payments and process your credit card information when you purchase our products & services. We also use a third-party service provider to host our website as well as serve you with other products in conjunction with our partners. These service providers are not authorized to use your personally identifiable information for promotional purposes that are not related to products and services provided in partnership with ShiftQuest, LLC.

We do not disclose your personally identifiable information to third parties for their promotional purposes.

Information may be disclosed if we believe the release of information is necessary to (i) respond or otherwise comply with legal process such as a court order or subpoena, (ii) protect the rights or property of ShiftQuest or our affiliated companies; or (iii) to prevent crime and/or proect the safety of others. This includes exchanging information with other entities for fraud protection.

In the event of a sale or merger of our business, your information would be a part of the assets transferred. In addition, in the event we become the subject of a bankruptcy proceeding, whether voluntary or involuntary, we or our trustee in bankruptcy may sell, license or otherwise dispose of such information in a transaction approved by the bankruptcy court. In the event of any such circumstances, you will be notified via email or through a prominent notice posted on the [URL HERE] Website.

We use a service provider to host our "Help" and "Contact Us" functions on the web site. While these functions take you to a third party web site, the information collected here is governed by and our [URL HERE] privacy practices.

1.4 PERSONAL INFORMATION ON RESUMES AND PROFILES

Since ShiftQuest, LLC is a career site, we give you two options regarding the accessibility of your resume:

1. You may store your resume in our database, but choose that it not be searchable by potential employers. This means that you can use it to apply for a job online; however employers and recruiters will not have access to discover your resume through our resume database. In this case, your resume will be kept confidential. Please note, if you have a confidential resume, but apply to a job posting on [URL HERE], the employer to whom you send your resume will be able to view your contact information.

2. You may store your resume in our database, and allow it to be searchable by potential employers. We attempt to limit access to our searchable resume database (or copies thereof) only to registered employers, recruiters, hiring managers, headhunters, and human resource professionals.

You may remove your resume on ShiftQuest, LLC or delete your profile on [URL HERE] at anytime, but, employers, recruiters and others who have access to resume database as well as parties who have otherwise gained access may have retained a copy of your resume in their own files or databases. We are not responsible for the retention, use or privacy of resumes or profiles in these instances.

1.5 POSTING TO PUBLIC AREAS OF ShiftQuest, LLC

If you post any of your personal information in public areas of [URL HERE] such as the searchable resume database, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of [URL HERE]

1.6 USE OF COOKIES

We use "cookies" to help personalize and maximize your online experience. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize [URL HERE] pages, or register for services, a cookie helps us to recall your specific information (such as user name, password and preferences). Because of our use of cookies, we can deliver faster and more accurate results and a more personalized site experience. When you return to ShiftQuest, LLC, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You may have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer. Alternatively, you may be able to modify your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder performance and negatively impact your experience on [URL HERE]

1.7 MODIFICATION OF YOUR INFORMATION

You may review, correct, update or change your ShiftQuest, LLC account profile at any time on your 'My Settings' page or by emailing our webmaster at ShiftQuest, LLC at [EMAIL HERE] or by calling customer support at [NUMBER HERE]. These points of contact also allow you to edit your subscription to our newsletters and promotional emails.

If you opted to receive job postings, commercial e-mails or other communications from [URL HERE] or third parties at the time you created an account, but subsequently change your mind, you may opt-out by editing your ShiftQuest, LLC. Account Profile as described above. If you previously opted not to receive such communications, you may later opt-in by editing your [URL HERE] Account Profile as well.

ShiftQuest retains all the information gathered about you in an effort to make your repeat use of ShiftQuest, LLC practical, and relevant, unless you delete your information and/or close your ShiftQuest account, which you can do at any time. To delete your resume from ShiftQuest’s online database and/or close your ShiftQuest account, simply notify us via the feedback form at [URL HERE]. In such an event ShiftQuest will remove all copies of your resume from your ShiftQuest, LLC account and our database and remove your profile. An archival copy will be kept for _______ but is not accessible on the Internet.

1.8 SECURITY OF THE PROFILE INFORMATION

ShiftQuest has implemented commercially reasonable technical and organizational measures designed to protect and secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

1.9 USE OF MATERIAL

The contents of [URL HERE] such as text, graphics, images, logos, button icons, software and other material are protected under United States and foreign copyright, trademark and other laws and are exclusive property of ShiftQuest, LLC. The brands and logos of different advertisers are property of respective companies. The collection, compilation, arrangement and assembly of all content on this website is the exclusive property of ShiftQuest, LLC, and is protected by United States and international copyright laws. You may not sell or modify the content on the Website or reproduce, display, publicly perform, distribute, or otherwise use its material in any way for any public or commercial purpose. The use of the content on any other Web Site or in a networked computer environment for any purpose is prohibited.

1.10 CHILDREN'S USE OF ShiftQuest, LLC

The [URL HERE] web site is not intended for children under 13 years of age. We do not knowingly solicit or collect personal information from children under 13. If you become aware of any data we have collected from children under age 13, please contact us at ___________.

1.11 PRIVACY POLICY MODIFICATIONS

We reserve the right to make changes to this Privacy Policy at any time and for any reason. If we decide to materially change our Privacy Policy for [URL HERE], we will post those changes through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on ShiftQuest’s website, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of your ShiftQuest account after the date such revised Privacy Policy is posted.

If at any time, you have questions or concerns about this Privacy Policy or believe that we have not adhered to this Privacy Policy, please feel free to use our feedback form located on the ShiftQuest website. We will use commercially reasonable efforts to promptly answer your question or resolve your problem.

1.12 REFUND POLICY

All sales are final and refunds are solely at the discretion of ShiftQuest, LLC.

In the event that the Client makes an error in any payment(s) to ShiftQuest, LLC or any payment is provided to ShiftQuest, LLC in excess of the amount payable or due by the Client, ShiftQuest, LLC may at its sole discretion:

  • • Adjust the amount against future payments payable by the Client to ShiftQuest, LLC; or
  • • Provide a refund to the Client after deduction of applicable 10% refund processing fee(s).

For further details regarding refunds, please email with details at: refunds [URL HERE]

1.13 DATA REMOVAL POLICY

A job seeker availing the CV Writing Services provided by "ShiftQuest, LLC" shall receive the deliverables within 20 working days from the date of placing the order (the "Delivery Period"). "ShiftQuest, LLC" shall bear no responsibility or liability towards a job seeker or any third party in the event that the Delivery Period is extended due to circumstances arising beyond the reasonable control of "ShiftQuest, LLC."

1.14 DELIVERY POLICY

A job seeker availing the CV Writing Services provided by "ShiftQuest, LLC" shall receive the deliverables within 20 working days from the date of placing the order (the "Delivery Period"). "ShiftQuest, LLC" shall bear no responsibility or liability towards a job seeker or any third party in the event that the Delivery Period is extended due to circumstances arising beyond the reasonable control of "ShiftQuest, LLC."

1.15 CANCELLATION POLICY

A job seeker availing the CV Writing Services provided by "ShiftQuest, LLC" shall be entitled to cancel their order due to any reason whatsoever within the initial twenty-four (24) hours of the Delivery Period (the "Cancellation Period"). Upon utilizing the Cancellation Period, a job seeker shall be entitled to a full refund. Once the Cancellation Period has lapsed, a job seeker shall not be entitled to a refund or to cancel an order placed for availing the CV Writing Services.

This Cancellation Policy shall only apply to the CV Writing Services provided by "ShiftQuest, LLC."